Alpenlodge | Hotel in Zermatt

| 9.4 (572 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
Zermatt Hotel | Alpenlodge

Hotel in Zermatt

The ski-in Alpenlodge Superior is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath. Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge Superior are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided. Every day free coffee, tea and cakes are served. The cozy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn. The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge Superior. Ski passes can be bought at the guest house. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes. Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer.

Alpenlodge is located in Zermatt.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, TV, Security/Safety, and several others. This is a 3 star rated property and has over 572 reviews with the average score of 9.4 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpenlodge in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpenlodge”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Zer Bännu 22, Zermatt, 3920, Switzerland

Amenities

Pet Friendly
TV
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Wine/Champagne
  • Special diet meals (on request)
  • Bar
Activities
  • Tennis court
  • Sauna
  • Steam room
  • Golf course (within 2 miles)
  • Hiking
  • Spa facilities
  • Spa lounge/Relaxation area
  • Walking tours
  • Turkish/Steam Bath
  • Cycling
  • Skiing
  • Spa
  • Bike tours
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Non-smoking rooms
  • Pet friendly
  • Smoke-free property
  • Family rooms
  • Heating
  • Wifi in all areas
  • Hypoallergenic room available
  • Soundproof rooms
  • Elevator
Guest Services
  • Shuttle service (additional charge)
  • Laundry
  • Express check-in/out
  • Babysitting/Child services
  • Tour desk
  • Baggage storage
  • Packed lunches
  • Vending machine (drinks)
  • Lockers
  • Daily housekeeping
  • Fax/Photocopying
  • Private check-in/out
  • Shuttle service
  • Ironing service
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Terrace
  • Garden
  • Picnic area
Security/Safety
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Skiing
  • Ski pass vendor
  • Ski school
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Please call the hotel as soon as you are in the train/taxi from täsch to zermatt, so that the hotel can organize the transportation to the hotel, please note that the spa area is open from 4 p.m. until 9 p.m.

Reviews

Value for money:
8.93
Location:
8.57
Staff:
9.71
Facilities:
9.38
Comfort:
9.64
Cleanliness:
9.63
Ashley
Sep 21, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: This hotel is a gem. It sits atop a hill with spectacular views of the Matterhorn. Nice walk into town for shopping/dinners. The staff is wonderful...friendly, helpful and professional and provided detailed instructions on how to get to hotel upon arriving in Zermatt by train. Breakfast is delicious...from the coffee, juices, assortment of breads, meats and cheeses, yogurt/toppings and eggs made to order. Rooms are clean, spacious and comfortable. Loved this hotel!
Negative: Everything was wonderful and we wouldn't change a thing!
Summary: Alpenlodge is the place to stay in Zermatt!
See All Reviews

Room Arrangement

Room Info Facilities
Style Double Room with Matterhorn View
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Style Double Room with Matterhorn View

Bathroom

Free toiletries, Shower, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo, Bathtub

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Desk, Sitting area, Sofa

General

Soundproof, Lockers, Trash cans, Heating, Key card access, Hardwood or parquet floors

View

View, Mountain view, Landmark view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed, Feather pillow

Food & Drink

Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Free spa access
Double Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Shower, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo, Bathtub

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Living Area

Desk, Sitting area

General

Soundproof, Lockers, Trash cans, Heating, Key card access, Hardwood or parquet floors

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Free spa access
Duplex Junior Suite with Matterhorn View
Room Type: Suite
Room Size: 45 m2
1 Sofa bed Bed
1 King bed(s) Bed
Duplex Junior Suite with Matterhorn View

Bathroom

Free toiletries, Shower, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Walk-in shower, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo, Bathtub

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Living Area

Desk, Sitting area, Sofa

Outdoors

Patio, Outdoor furniture, Terrace

General

Soundproof, Lockers, Trash cans, Heating, Key card access, Hardwood or parquet floors

View

View, Mountain view, Landmark view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed, Feather pillow

Food & Drink

Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Free spa access
Boutique Double Room with Matterhorn View
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
Boutique Double Room with Matterhorn View

Bathroom

Free toiletries, Shower, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo, Bathtub

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Desk, Sitting area

General

Soundproof, Lockers, Trash cans, Heating, Key card access, Hardwood or parquet floors

View

View, Mountain view, Landmark view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Free spa access
Family Room with Matterhorn View
Room Type: Family
Room Size: 30 m2
1 King bed(s) Bed
2 Bunk bed Bed

Bathroom

Free toiletries, Shower, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo, Bathtub

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Outdoors

Patio, Outdoor furniture, Terrace, Balcony

Living Area

Desk, Sitting area

General

Soundproof, Lockers, Trash cans, Heating, Key card access, Hardwood or parquet floors

View

View, Mountain view, Landmark view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Free spa access
Quadruple Room with Matterhorn View
Room Type: Quad
Room Size: 45 m2
2 Queen bed(s) Bed
Quadruple Room with Matterhorn View

Bathroom

Free toiletries, Shower, Bathtub or shower, Toilet, Private bathroom, Toilet paper, Walk-in shower, Hairdryer, Bathrobe, Slippers, Body soap, Towels, Shampoo, Bathtub

Media & Technology

Radio, Satellite channels, Telephone, Flat-screen TV, TV, Cable channels

Living Area

Desk, Sitting area

Outdoors

Patio, Outdoor furniture, Terrace

General

Soundproof, Lockers, Trash cans, Heating, Key card access, Hardwood or parquet floors

View

View, Mountain view, Landmark view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Non-feather pillow

Food & Drink

Bottle of water

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Free spa access

FAQ's

Is this Alpenlodge pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpenlodge?

Check-in time for Alpenlodge starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpenlodge have a swimming pool?

No, this Alpenlodge does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpenlodge?

Best-rates for the Alpenlodge starts from $167 per night with includes Breakfast, Child Friendly, Pet Friendly, Balcony/Terrace, Accessibility, Spa, Fireplace/Heating, Restaurant, Hot Tub, Laundry, TV, Security/Safety, Sports/Activities, Skiing, Entertainment, Internet, View, Transportation/Shuttle, Wellness Facilities, Bar, Guest Services with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Alpenlodge a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpenlodge wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpenlodge has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpenlodge?

Based on the information reported by the owner or manager, the Alpenlodge indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpenlodge?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpenlodge are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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